Welcome

MK Deaf group in Milton Keynes

Click here for video: How to use MK Deaf Zone Website

Local Services

We will update this information as services become accessible

SARC: Sensory Service

MK Citizens Advice 

MK Job Centre (see ‘benefits‘)

MK Council (coming soon)

GP surgeries (coming soon)

MK Hospital (coming soon)

Late-night chemists

Police (coming soon)

Fire Service (coming soon)

Deaf Social

Support

There is a list of websites where you can get access through an online interpreter. Most links below use SignVideo or SignLive. Here is a video from SignVideo that explains how to set up your devices to access a SignVideo interpreter.

Play Video

Download the SignLive app 

Download the SignVideo app

Website links are below. Click the category you need then click on the website link you need.

Money
Benefits
Pensions
Tax
Bank
Banks
Health
Health
Confidential
Work
Work
Insurance
Broadband
Utilities
Utilities
Pets
Pets
Shopping
Shopping
Money
Benefits
Pensions
Bank
Banks
Tax
Health
Health
Confidential
Work
Work
Insurance
Broadband
Utilities
Utilities
Pets
Pets
Shopping
Shopping

Attendance Allowance:

Website: How to apply

Youtube: How to apply 

Contact: Signvideo link

Bereavement Benefit:

Website: How to apply

Contact: Signvideo link

Carers Allowance

Website: How to claim

Youtube: Carers Allowance 

Contact: Signvideo link 

Carers Credit

Website: what is it and how to claim

Contact: Signvideo link

Child Maintenance

Website: Making a claim

Contact: Signvideo link

DLA 

Website: new claim for children only

Youtube: DLA/PIP how to claim

Contact: Signvideo link

Employment Support Allowance (New Style ESA):

Website: How to claim

Contact: Signvideo Link

Funeral Costs

Website: Help with funeral costs

Contact: Signvideo link

Industrial Injuries Disablement Benefit

Website: How to claim

Contact: Signvideo link

Jobseekers Allowance (New style):

Website: make a new claim

Contact: Signvideo link

Jobcentre Plus

Website: contact Jobcentre Plus

Website: MK Jobcentre

Contact: Signvideo link

Maternity Allowance:

Website: How to claim

Contact: Signvideo link

Motability Scheme:

Website: Motability Scheme

Youtube: Motability scheme information (RAD)

Contact: Signvideo link

National Benefit Fraud Hotline:

Suspect someone of benefit fraud?

Contact DWP: Signvideo link

Personal Independent Payment:

Website: How to claim

Youtube: PIP information (BSL)

Contact: Signvideo link

Tell us Once

Website: What is tell us once

Youtube: Tell us once service

Contact: Signvideo link

Warm House Discount Scheme:

Website: Discount scheme explained

Youtube: Deaf Smart energy

Contact: Signvideo link

Winter Fuel Payment

Website: How to claim winter fuel payment

Youtube: winter fuel payment

Contact and claim: Signvideo link

Universal Credit:

Website: How to claim

Youtube: How to claim

Contact and claim: Signvideo link 

HMRC/RAD website: Tax queries

Contact: Royal Deaf Tax 

*Video call by appointment only*

NHS 111

Contact: How to use InterpreterNow Service for NHS111

Multiple Sclerosis Society

Website: Accessibility information

Contact: MS Society

SignHealth 

Website: SignHealth video library

Contact: SignHealth

Childline:

Website: Advice videos

Contact: Childline – Signvideo link

National Domestic Abuse Helpline:

Website: How to contact

Contact: National Domestic Abuse Hotline

NSPCC:

Website: Accessibility information

Contact: NSPCC

Domestic Abuse Service (SignHealth):

Website: Service information

Contact: SignHealth

Access to Work

Website: How to apply

Youtube: How to apply

Contact: Access To Work

Zurich Insurance

Website: How to contact using Signlive


Directline – Car 

Website: Accessibility

Contact: Directline – Car Insurance

Directline – Home Insurance

Website: Accessibility

Contact: Directline – Home Insurance  

Home & Legacy Home Insurance

Website: Accessibility

Contact: Home & Legacy Home Insurance 

Pet Plan Horse Insurance

Website: How to contact

Contact: Pet Plan Equine (Horse Insurance)

Pet Plan Insurance:

Website: How to contact

Contact: Pet Plan Insurance

PDSA

Facebook: Signlive information

Contact: PDSA

BT Broadband & Mobile

Website: Accessibility

Contact: BT Broadband And Mobile

EE Broadband and Mobile

Website: Accessibility & contact

O2 Broadband and Mobile

Website: Accessibility

Contact: O2 – Broadband And Mobile 

Sky Broadband and TV

Website: Accessibility

Contact: Sky – Broadband And TV

Three – Broadband and Mobile

Website: Accessibility

Contact: Three – Mobile And Broadband

Virgin Media

Website: Accessibility

Contact: Virgin Media – Broadband And TV 

Vodafone Broadband, TV and Mobile

Website: Accessibility

Contact: Vodafone – Broadband, TV And Mobile 

Anglian Water

Website: Accessibility & contact

British Gas

Website: Accessibility

Contact: British Gas

Bulb

Website & contact: Accessibility 

E.ON

Website: Accessibility & contact

OVO Energy

Website: Accessibility

Contact: OVO Energy

SSE Energy and Broadband

Website: Accessibility

Contact: SSE Energy And Broadband 

Utilita Energy

Website: Accessibility

Horse Health programme

Website: Accessibility

Contact: Horse Health Programme

The Healthy Pet Club

Website: Accesibility

Contact: The Healthy Pet Club

Argos

Website: Accessibility

Contact: Argos

Habitat Home Furnishing

Website: Accessibility

Contact: Habitat Home Furnishings

Nectar

Website: Accessibility

Contact: Nectar 

Sainsburys 

Website: How to contact Sainsburys

Contact: Sainsburys 

Contact: Tu – Sainsburys Clothing

The O2 Arena

Website: BSL Services

Contact: The O2 Arena


British Deaf Astronomical Association

Facebook: British Deaf Astronomical Association

Deaf Connect Northamptonshire 

Website: How to contact

Contact: Facetime/Zoom – see website 

Guide Dogs

Website: Accessibility

Contact: Guide Dogs

Hearing Dogs

Website: Accessibility & contact

Lipspeaker UK

Website: Lipspeaker UK

Contact: Lipspeaker UK

National Deaf Children’s Society (NDCS)

Website: How to contact

Contact: National Deaf Children Society 

NRCPD:

Website: Accessibility

Contact: NRCPD

R.N.I.D

Website: How to contact

Contact: Book An Appointment For Video Call

Scope

Website: Accessibility & how to contact

SignLive

Website: What is SignLive & contact

Sign Video

Website: SignVideo information

Contact: SignVideo

*Use SignVideo Directory to access other businesses and video call free*.

 

National Lottery

Website: Accessibility

Contact: National Lottery Grant

Ofcom

Website: Accessibility

Contact: Ofcom

Parliamentary & Health Service Ombudsman (PHSO)

Website: Accessibility

Contact: PHSO

Financial Ombudsman

Website: Accessibility & contact

Equality and Human Rights Commission

Website: Accessibility & contact

Equality Advisory & Support Service (EASS)

Website: Accessibility & contact